Cortana

Microsoft Briefing Emails Are Coming

More Microsoft driven emails will be hitting your user’s mailboxes if you’re a Microsoft 365 Customer.

The last ones I wrote about were MyAnalytics, and now we have Microsoft Briefings. The first I heard about this was an admin email I received, which I think is a good idea that Microsoft are following, probably from feedback when they rolled out MyAnalytics and many IT Admins were caught unaware:

So, as you can read above, Microsoft Briefings reads what the users are up to, and presents it to them in hopefully a useful fashion to catch emails they might have missed that sound like they need actioning, will give some ideas on how someone can be more efficient and healthy etc

I received my first email today, and here’s how it looked:

I blurred out the email that I’d already actioned, and marked it as completed. Just like MyAnalytics, these emails are only visible by someone who has access to your mailbox – the emails that turn up don’t traverse the internet like other emails; instead, Microsoft are popping them up straight into the mailbox. You won’t find any mailflow trackings of these.

A user can opt out if they don’t like them, or an admin can follow the documentation to pre-emptively disable this on a user by user basis. There appears to be no org-wide setting to disable, so if you need to disable it, make sure you include it as a provisioning step for new users too. See the update at the bottom of the page.

There’s also a portal users can use to unsubscribe: https://cortana.office.com/

Once the magic Microsoft switch is set to ‘on’ for your tenant, users will get an email every day that they have some sort of content to be in the briefings email – if there’s no content, there’s no email.

Just like MyAnalytics, I recommend communicating this soon to your company that the emails are coming. Some people might not like it, but preparing staff for a something that can help them should help with adoption, rather than an out of the blue starter email.

I’m keen to see how effective the Briefings emails will be and how much value they provide. I think it’s a good idea, and as long as it works as the box describes, should add value for staff at the start of each day to remind them what they’ve got going on, and potentially pick up something they forgot to action.

Update 17th June 2020

Microsoft have listened and acted quickly – you can now toggle this feature on or off at the tenant level. To do so, go to the Microsoft 365 admin center, and under Services > Org settings, the Services tab contains the item ‘Briefing emails (Preview)’. From here, there’s your tickbox to turn it off or on.