MyAnalytics

MyAnalytics is Coming (for the rest of us)

MyAnalytics is an extension to Microsoft 365 which provides productivity insights. It looks at what you do over email, OneDrive for Business and Skype for Business Online/Teams, and collates the data to present it with statistics.

The documentation for how this product works is quite good and worth a read. There’s privacy considerations in any product that’s scraping data, but they seem fairly well addressed. Two main points are that the data for MyAnalytics is processed and stored in the user’s Exchange Online mailbox, and nobody but the user can see this data (including system administrators).

MyAnalytics has been around for a while, but mostly for Office 365 E5 / Microsoft 365 E5 customers so many people have not heard of it, or have no experience in it. Microsoft are changing who gets access to this data, and are currently rolling out Digest emails to E3, E1 and Business customers.

If you have the feature already turned on, then your users can probably already access their dashboard at https://myanalytics.microsoft.com/ and start checking it out.

MyAnalytics is controlled by a license under the Microsoft 365 product. Many people probably have all the components on, and therefore although users have had access to this product, it hasn’t really been visible. The Welcome email comes first, and it seems to be rolling out right now to Targeted Release users in Microsoft 365.

Beyond just turning MyAnalytics on, there’s a few admin controls available at the tenant level and user level. You’ll need to consider items like ‘should users be opted-in by default, or opted-out’ if there are concerns around data scraping – even though this all lives in your Microsoft tenant, there could still be staff that are not comfortable with this.

Nascar use MyAnalytics if that helps you point to another company using it:

As you can see, I’ve linked to a bunch of Microsoft documentation around this rather than rewriting what they have – always nice to see quality doco!

It’s worth checking out MyAnalytics now and deciding if it’s something you want – at least check the state of your settings before users start getting Welcome emails!

Update 20th September

The product group have advised me on one extra tip – disabling the ‘Weekly insights email‘ option at the admin end will actually disable the Welcome email too – documentation to be updated shortly.