Just a quick one here, I figure this blog should also be sharing solutions that others have found and worked, rather than just my own content.
So, I can confirm the following works:
These instructions will let you run Remote Control from System Center Configuration Manager 2012 without needing any extra software installed. The logged on account still needs ‘Remote Tools Operator’ access from inside SCCM 2012, but they can fire this up to remotely connect after this.
Keep in mind that if you have a 64 bit OS, the path for the files will be “Program Files (x86)”. Also, this works on both 32 and 64 bit OSs, while the old 2007 required separate copies.
It should be a nice easy way to remove VNC or other less secure connection methods internally from your company.
I’ll also add that the 2012 version seems much more reliable than the 2007, especially with visual issues.