Skype For Business

Skype For Business 2016 Client Deployment Tricks

I’ve been mucking around with Skype for Business 2016 and wanted to document what I’ve found.

First, there’s two seperate installs. A standalone Skype for Business 2016, and then as part of the Office 2016 suite, it’s one of the components (just like Word or Excel).

This is important, because if you install the standalone version then try to install Office 2016, it won’t like that Skype for Business is installed already, and tell you to uninstall before continuing. I’m not sure what reason you’d install Skype for Business 2016 standalone if you can just install that single component of Office 2016, but it’s a gotcha that might affect someone down the track.

I’ve also seen a few screen nags after deploying the client. There’s the ‘First things first’ screen which you most likely don’t want users to see:

first things first

To turn this off, set this key to ‘1’:

HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\General
REG_DWORD: ShownFirstRunOptin
Value: 00000001

Next is the ‘Welcome – Skype for Business’ screen. Can be annoying, and you can just surpress it from running the first time too, but let people read it on demand instead.

welcome to skype

To stop this one showing at first launch, set this key to ‘1’:

HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Lync
REG_DWORD: IsBasicTutorialSeenByUser
Value: 00000001

The final one I saw was after making calls, asking “How was the call quality?”. Most users won’t want to be hassled by this unless there’s an actual problem, so you may want to disable it.

call quality

This setting is actually controlled at the sever end, and has a % chance of showing up after each call. By default, it’s 10%, so I suggest setting it to 0%.

To do so, launch the Skype for Business Server Management Shell and run the commend ‘Get-CSClientPolicy’. This will show you how many policies you have, and you may want to change the value for just some or all, depending which users are against which policy. The field for this setting is called “RateMyCallDisplayPercentage”.

Once you’ve worked out which policy you want to change, run this command: ‘Set-CSClientPolicy -identity “policyname” -RateMyCallDisplayPercentage 0’

If you find any other tricks, feel free to share and I’ll update the post.