Privacy

Your Personal Information Has Been Leaked

Opinion: The below is all my personal opinion, and although any company examples I give are true, this cannot be taken as 100% guaranteed evidence of a data leak.

Yep, you read the heading correct. If you’ve been online and signed up to even a handful of services, chances are some of your data has been stolen.

Troy Hunt’s website https://haveibeenpwned.com/ hosts some details on many millions of records that have been leaked one way or another from companies such as Adobe, Sony and Yahoo. Those are just known leaks though, where the data has been made publically available one way or another, and is only a snippet of what’s really out there.

How do I know this with such conviction? I’ve signed up to a LOT of things over the years, and using my methodology, each signup has a unique email address.

That unique email address per service gives me a pretty quick insight into who’s somehow lost my data. On a daily basis, I can have a look around my Google Apps spam folder, and see what email addresses were used to send spam to.

Often I’ll see the same email 15-20 times, sent to different email addresses on my domain. That’s pretty clear these spammers are finding multiple chunks of breached data, because my different email addresses aren’t going to be registered to a single site.

Today’s spam had the local part of the email address (the bit before the @) in the subject too, so here you can see what these emails were sent to:

spam

I tend to see a mix of gibberish (such as asYOyuPq) and leaked emails. In this example chunk of spam, there’s Adobe – which I know was leaked as confirmed on haveibeenpwned, but there’s also plenty of other worrying ones. Penguin is from Penguin Books Australia, Dropbox is obvious, Coles, Dell, and others.

Looking down my list in the last few days, I can see others like fringebenefits – an Adelaide Fringe run discount tickets I signed up to a couple of years ago. Viator, a service I booked a tourist attraction on when visiting the US a few years ago.

Then there’s ebay – that one I don’t know so well, because email addresses get passed around when you buy and sell things through a platform. Maybe I contacted a seller and they had my email address because of that, and was lost from there.  Acertabletforum from a few years ago when I downloaded custom ROMS for an Acer Android tablet. Umart, from when I bought some PC components a few years ago too. 

At this stage, you might be wondering how I know the problem isn’t me. As I said, I’ve signed up for probably thousands of services over the years, and continually only see a subset of addresses that get spam. If I was leaking the data somehow, I should see a big mix of everything I’ve used, or at least everything up to a certain point in time. This is definitely not the case.

On top of all these email addresses, I have no idea what other data was leaked with them. My name, date of birth, first pet’s name, my home address? I can’t remember which services required which pieces of info, nor will most of these data leaks ever be publicly known – so I have no idea.

I don’t know what the answer is to all of this. I called out one company recently asking if they had a data breach, as I started to get spam on the email address I’d signed up to their online store with, which resulted in them calling my personal mobile phone, finding me on Facebook, naming my wife and son to me and threatening to send friends around to my place of residence, which he had obtained from my domain registrar details. This happened 2 years after I explicitly requested the company delete all my details, which I happened to blog about here.

It’s a pretty sorry state of affairs, and I don’t see anything getting better soon. If you want real privacy, use a fake name, a PO box, a pre-paid mobile phone and so on – because as soon as you hand your details out to someone, the world’s going to know about it.

Thanks to Troy Hunt for giving me the idea to write this up.

More LinkedIn Security Risks with LinkedIn Intro

LinkedIn have just announced a new way they’ve engineered LinkedIn user information into the native iOS mail reader. Have a look at the article here: http://engineering.linkedin.com/mobile/linkedin-intro-doing-impossible-ios#!

In principal, this is an interesting idea – it’s what CMS (Customer Management Systems) have been doing for a long time, which is integrating a database of users/companies into your emails so at a glance you go from email address to user profile to company all in the one spot.

From a user perspective, this is quite neat. Seeing where someone works as part of the email, their job title, other connections saves a lot of time and brain energy when they’re thinking ‘who is this guy?’ – but from a security standpoint this is bad.

LinkedIn’s whole quote on the privacy aspect of this is:

Security and Privacy

We understand that operating an email proxy server carries great responsibility. We respect the fact that your email may contain very personal or sensitive information, and we will do everything we can to make sure that it is safe. Our principles and key security measures are detailed in our pledge of privacy.


That doesn’t say much, apart from ‘Come on.. trust me!’. Firstly, you’ve got to give LinkedIn your email password. Check my previous article as to why this is bad: https://www.adamfowlerit.com/2013/06/02/linkedin-securityinformation-risks-with-exchange/ – a pledge of privacy isn’t going to help you after a catastrophic event.

So, this method is actually worse again. All your emails traverse via LinkedIn’s proxy service, the email gets modified then delivered to your iOS device. Emails are insecure by nature as they traverse the internet in plain text format (excluding things like PGP and other encryption methods that most people/companies don’t use), but having them centrally filtered via a 3rd party means you’re giving them a truckload of information about yourself, who you deal with, your email habits and so on.

Would your company be happy with a 3rd party that you have no agreement with, receiving and forwarding on all your emails? Even if the emails aren’t stored, if LinkedIn was breached again (which they have been before, multiple times), other people could obtain anything from your contacts, to your password and email contents.

oAuth is supported too, which is a safer approach as it can be revoked – but you’re still giving the same level of access while the connection is approved.

Luckily for Exchange administrators, that doesn’t seem to be supported yet according to https://intro.linkedin.com/micro/faq but for Google Apps people, you’ll need to look into how this can be blocked if you want to. If you’ve found out how, I’d be happy to add it to this post.

Update: There is a great writeup from Bishop Fox on several great reasons as to why this is a ‘bad idea’ http://www.bishopfox.com/blog/2013/10/linkedin-intro/